>>Rosemary: IT’S TUESDAY, DECEMBER 19. AND THIS IS “THE NATIONAL.”>>Adrienne: TONIGHT, I SPEAK WITH THE INUK WOMAN WHO WAS DEB EYED A LIVER TRANSPLANT BECAUSE OF HER ADDICTION TO ALCOHOL.>>Ian: COULD IT MEAN THAT LOWER CELL PHONE RATES ARE ON THE WAY FOR EVERYONE?>>Rosemary: WE BEGIN WITH A KEY MEMBER OF THE TRUMP ADMINISTRATION IN OTTAWA. AMONG THE HOT TOPICS THE U.S. SECRETARY OF STATE CAME TO DISCUSS, ONE TOP OF MIND FOR THE TRUMP ADMINISTRATION, AND FOR JUSTIN TRUDEAU.>>Prime Minister Justin Trudeau: VERY MUCH LOOKING FORWARD TO DISCUSSING IMPORTANT ISSUES LIKE NORTH KOREA, OBVIOUSLY.>>Rosemary: AND REX TILLERSON REITERATED THAT THE KEY IS DIPLOMACY. THAT MAY BE NO SURPRISE FROM AMERICA’S TOP DIPLOMAT, BUT JUST TODAY DONALD TRUMP’S NATIONAL SECURITY ADVISOR SAID THERE IS NO TIME FOR TALK. KATIE SIMPSON NOW ON THE MIXED MESSAGES.>>Reporter: WHEN REX TILLERSON TOUCHED DOWN IN OTTAWA, HE ARRIVED WITH A MESSAGE OF COOPERATION AND DIPLOMACY.>>THIS IS GOING TO BE A DAY OF IMPORTANT CONVERSATION.>>Reporter: THE PAIR FINALIZED DETAILS OF AN INTERNATIONAL SUMMIT THEY WILL HOST NEXT MONTH IN VANCOUVER.>>I APPRECIATE THE MINISTER’S WILLINGNESS TO CO-HOST THIS EVENT AS WE CONTINUE TO LOOK FOR WAYS TO ENHANCE THE PRESSURE CAMPAIGN AGAINST NORTH KOREA.>>Reporter: THE COMMITMENT TO DIPLOMACY COMES AFTER A SERIES OF CONFUSING STATEMENTS FROM THE WHITE HOUSE, INCLUDING THIS TODAY.>>THE PRESIDENT HAS MADE VERY CLEAR ON NORTH KOREA, FOR EXAMPLE, NOW IS NOT THE TIME TO TALK.>>Reporter: THE TRUMP ADMINISTRATION HAS REJECTED TILLERSON’S CALLS TO RESTART DIPLOMATIC DISCUSSIONS WITH NORTH KOREA RIGHT NOW, BUT TILLERSON INSISTED THAT’S THE GOAL.>>THE WHITE HOUSE SUPPORTS DIPLOMATIC TALKS. WE’RE WAITING FOR NORTH KOREA TO COME TO THAT CONCLUSION. UNTIL THEY DO, THE PRESSURE CAMPAIGN WILL ONLY INTENSIFY.>>Reporter: IT’S UNCLEAR IF TILLERSON HAS PRESIDENT TRUMP’S SUPPORT.>>I THINK THE ENTIRE EPISODE HAS WEAKENED HIM WITHIN THE ADMINISTRATION AND AS A SPOKESPERSON.>>Reporter: EVEN IF TILLERSON DOESN’T HAVE MUCH INFLUENCE, HE’S LOOKING TO CANADA TO HELP GET OTHER COUNTRIES ON BOARD WITH A PLAN TO STRENGTHEN THE INTERNATIONAL PRESSURE CAMPAIGN AGAINST KIM JONG-UN’S REGIME.>>THE PRESSURE WILL INCREASE UNTIL THE BEHAVIOUR CHANGES.>>Reporter: NEITHER TILLERSON OR FREELAND WOULD SAY IF MILITARY OPTIONS WERE DISCUSSED, THE PRIME MINISTER’S FOREIGN AFFAIRS ADVISOR SAID THAT THEY SHOULD CONTINUE TO PUSH DIPLOMACY.>>IT WILL BE A HARD SELL.>>Reporter: FOR NOW, THE PLAN IS TO FOCUS ON DIPLOMACY, UNTIL THESE LEADERS MEET AGAIN EARLY NEXT YEAR. KATIE SIMPSON, CBC NEWS, OTTAWA.>>Rosemary: SO WHO WILL BE AT THE TABLE ON JANUARY 16? FOREIGN MINISTERS IN THE U.N. COMMANDS, INTERNATIONAL FORCE THAT DEFENDED SOUTH KOREA, BUT TILLERSON SAID JAPAN, INDIA AND SWEDEN WILL ALSO BE INVITED. TILLERSON’S JOB AS TOP DIPLOMAT HAS BEEN IN LIMBO FOR SOME WEEKS. SOME SAID THAT HIS JOB WAS COMING TO AN END. TILLERSON AND PRESIDENT TRUMP BOTH SHRUGGED OFF THE REPORTS, BUT THE TWO HAVE BEEN AT ODDS PUBLICLY ON A HANDFUL OF ISSUES INCLUDING THE IRAN NUCLEAR DEAL AND CLIMATE CHANGE. TILLERSON WAS ASKED ABOUT NAFTA AND IF AMERICAN NEGOTIATORS ARE NOT REALLY INTERESTED IN A NEW DEAL.>>THE DEVIL IS IN THE DETAILS AND I KNOW BOTH PARTIES ARE APPROACHING THE NEGOTIATIONS IN GOOD FAITH IN AN EFFORT TO ACHIEVE A MODERNIZED NAFTA AGREEMENT. I THINK THE NEXT SEVERAL WEEKS WILL BE VERY IMPORTANT TO THOSE DISCUSSIONS.>>Rosemary: TILLERSON POINTED OUT THERE HE’S NOT DIRECTLY INVOLVED IN NEGOTIATIONS. THE NEXT ROUND OF TALKS, THOUGH, SCHEDULED FOR NEXT MONTH IN MONTREAL.>>>NOW TO A STORY WITH A BREAK FOR CANADIAN CELL PHONE CUSTOMERS. THAT ALMOST NEVER HAPPENS. LOOKING AT HOW A SMALL TELECOM COMPANY HAS CHANGED THINGS.>>Adrienne: IT’S FORCED ROGERS, TELUS AND BELL TO OFFER DEALS THAT PREVIOUSLY WOULD HAVE BEEN UNTHINKABLE, OFFERING 10 GIGS OF DATA FOR $60. IT’S CREATED A BIT OF A FEEDING FRENZY.>>I TRIED THE PHONE NUMBERS. I COULDN’T GET THROUGH. I’M LIKE, I HAVE TO COME IN PERSON AND LINE UP WITH EVERYBODY ELSE.>>Adrienne: LINE UP WITH EVERYBODY ELSE. THERE IS GOOD REASON TO DO THAT. IN 2017, CANADIAN MOBILE CUSTOMERS PAID MORE THAN ANYONE ELSE IN THE WORLD FOR SERVICE IN MOST CASES. IN A PLAN WITH ONE GIG BITE OF DATA, CUST MIHRED — CUSTOMERS PAID $70. CANADIANS PAID $9 A MONTH MORE FOR 2 GIGABYTES. WE PAID NEARLY $30 MORE THAN CUSTOMERS IN THE U.S. WHO PAYS THE LEAST — SINGAPORE, HONG KONG AND PARTS OF CHINA. JACQUELINE HANSON NOW ON WHAT RATTLED THE BIG THREE.>>Reporter: THE LINEUP AT THE ROGERS STORE DOESN’T LOOK THAT LONG, BUT THE WAIT IS.>>I’VE BEEN WAITING OVER AN HOUR NOW.>>Reporter: FOR A DISCOUNT BEING OFFERED FOR A SHORT TIME BY ALL THREE OF CANADA’S BIG TELECOM PROVIDERS. IT’S THE LAST DAY FOR CUSTOMERS TO GET IN ON IT.>>I ALSO TRIED ON-LINE AND CALLING, AND NONE OF THOSE HAVE WORKED.>>Reporter: THE RUSH IS OVERWHELMING THE CARRIERS. ON TWITTER, BELL IS TELLING CUSTOMERS THAT THEY’RE EXPERIENCING VERY HIGH CALL VOLUMES. TELUS IS APOLOGIZING SAYING DEMAND FAR EXCEEDED THEIR EXPECTATIONS. WHY THE FRENZY?>>IN OTHER CITIES AND COUNTRIES, IT SEEMS SO MUCH LESS RESTRICTED AND THERE’S A LOT MORE COMPETITION BETWEEN THE TELECOM PROVIDERS AND PEOPLE HAVE SO MUCH CHOICE.>>Reporter: WHY ARE THE BIG THREE OFFERING A DEAL NOW? A SMALLER COMPETITOR IS SHAKING THINGS UP. FREEDOM MOBILE USED TO BE THE SMALL STARTUP WIND, BUT SHAW COMMUNICATIONS BOUGHT IT AND REBRANDED IT. AND NOW IT’S TRYING TO COMPETE WITH THE BIG THREE, WITH DEALS LIKE THIS. 10 GIGABYTES FOR $50.>>IT BEHOOVES SOME OF THE BIGGER PLAYERS, TELUS AND ROGERS, TO OFFER MORE COMPETITIVE DATA PLANS.>>Reporter: ONE FOR THE MOST PART, ONLY IN THE PROVINCES WHERE FREEDOM MOBILE IS OPERATING. STILL, FOR THOSE WATCHING THE INDUSTRY, IT COULD BE A STEP IN THE RIGHT DIRECTION OF LONG-TERM COMPETITION.>>REALISTICALLY, MOEB — FREEDOM HAS A LONG WAY TO GO BEFORE IT’S AS COMPETITIVE.>>Reporter: THE U.S. HAS EXPRESSED INTEREST IN OPENING UP THE TELECOM MARKET TO U.S. PLAYERS, COMPETITION THAT COULD SERIOUSLY CHALLENGE THE DOMINANCE OF CANADA’S BIG THREE AND POTENTIALLY PUSH PRICES LOWER. JACQUELINE HANSON, CBC NEWS, TORONTO.>>Adrienne: THERE’S ANOTHER NOTABLE DIFFERENCE BETWEEN CANADIAN AND AMERICAN CELL PHONE PLANS. ALL MAJOR U.S. CARRIERS OFFER UNLIMITED DATA PLANS, BUT THEY ARE TOUGH TO FIND IN CANADA. AND SOME PROVIDERS DEFEND THE USAGE-BASED APPROACH AS WHAT IS NEEDED TO PAY FOR THE BUILDING OF HIGH-SPEED NETWORKS IN CANADA. SOME ANALYSTS POINT TO THE LUCRATIVE NATURE OF DATA LIMITS. 47% EXCEEDED THEIR DATA CAP IN 2015.>>Ian: A BUS FILLED WITH TOURISTS, INCLUDING SOME CANADIANS INVOLVED IN A SERIOUS CRASH. AT LEAST 15 PEOPLE HAVE BEEN KILLED AND MORE THAN A DOZEN OTHERS WERE HURT. THE TOUR BUS TRAVELLING ALONG THE HIGHWAY, TAKING CRUISESHIP PASSENGERS FROM A PORT CITY TO ANCIENT MAYAN RUINS. SOMEHOW THE BUS VEERED OFF THE ROAD AND LANDED ON ITS SIDE. A CANADIAN MAN AND HIS TWO DAUGHTERS WERE ON THE BUS. THEY WERE APPARENTLY TAKEN TO A LOCAL CLINIC AND WILL BE FINE.>>>ONE DAY AFTER THAT AMTRAK TRAIN DERAILED NEAR SEATTLE KILLING THREE PEOPLE, STILL MORE QUESTIONS THAN ANSWERS. SO FAR, THEY’RE FOCUSED ON THE TRAIN’S SPEED, BUT NOW QUESTIONS BEING RAISED ABOUT THE CONDUCTOR.>>TODAY WE’VE OBTAINED THE EVENT RECORDER FROM THE LEAD LOCOMOTIVE.>>Ian: INVESTIGATORS SAY THE WORK CONTINUES AROUND THE CLOCK. PART OF THAT INVOLVES THE CLEANUP. THAT BEGAN TODAY. BRIAR STEWART WITH MORE.>>Reporter: ONE BY ONE, THEY’VE CLEANED UP THE CARS AND THE BRIDGE THEY CAME DOWN ON. THE TRAIN WAS TRAVELLING ALONG THIS STRAIGHTAWAY. IT WAS GOING 2 1/2 TIMES OVER THE SPEED LIMIT WHEN IT APPROACHED THE CURVE IN THE TRACKS. SOME PASSENGERS SAY WHAT HAPPENED NEXT WAS LIKE A BOMB GOING OFF.>>YOU START TO SEE THE ROOF PEEL. IT’S LIKE, WILL IT STOP?>>Reporter: BEVERLY AND CHARLIE HEBNER WERE THROWN ACROSS THE RAIL CAR THEY WERE SITTING IN.>>AFTER GETTING MYSELF UPRIGHT, I SAW HER LEGS AND I SHOOK ONE AND SHE SHOOK IT BACK. I SAID, ARE YOU ALL RIGHT? SHE SAID, I THINK SO.>>THERE WAS A BODY LYING THERE AND IT WAS — HARDLY HAD ANY CLOTHES ON. THE CLOTHES HAD BEEN RIPPED OFF HIM. AND HE WAS OBVIOUSLY DEAD.>>Reporter: TWO OF THE THREE KILLED ON THE TRAIN WERE RAIL ENTHUSIASTS AND PART OF A GROUP THAT ADVOCATED FOR TRAIN TRAVEL. THEY WERE EXCITED TO BE ON THE FIRST OFFICIAL RIDE ON A NEW ROUTE. TENS OF MILLIONS OF DOLLARS WERE SPENT UPGRADING TRACKS AND INFRASTRUCTURE FROM A NEW FASTER ROUTE, BUT THE AMTRAK TRAIN WASN’T USING TECHNOLOGY THAT COULD HAVE AUTOMATICALLY SLOWED IT DOWN IF IT WAS GOING TOO FAST. THAT TECHNOLOGY WAS SUPPOSED TO BE IN ALL LINES IN 2015, BUT THE DEADLINES WERE PUSHED BACK UNTIL NEXT YEAR. OFFICIALS WILL BE LOOKING INTO IF THE CREW WAS DISTRACTED. THE ENGINEER WAS IN THE LOCOMOTIVE, ALONG WITH A CONDUCTOR, WHO WAS IN TRAINING.>>IT LOOKS LIKE IN OUR PRELIMINARY ANALYSIS THAT THE EMERGENCY BRAKE WAS AUTOMATICALLY ACTIVATED WHEN THE ACCIDENT OCCURRED RATHER THAN BEING INITIATED BY THE ENGINEER.>>Reporter: NTSB HAS NOT INTERVIEWED THE CREW YET, BUT WILL IN THE DAYS AHEAD AS THEY PIECE TOGETHER WHY AN INAUGURAL TRAIN RIDE BECAME DEADLY. BRIAR STEWART, CBC NEWS, DU PONT, WASHINGTON STATE.>>Adrienne: DELILAH SAUNDERS BECAME AN ADVOCATE WHEN HER SISTER WAS MURDERED. NOW ANOTHER CAUSE. FROM HER TORONTO HOSPITAL BED RECOVERING FROM ACUTE LIVER FAILURE, SAUNDERS CRITICIZED ONTARIO’S SIX-MONTH ABSTINENCE RULE. FOR PEOPLE TO BE ELIGIBLE FOR LIVER TRANSPLANTS NEED TO BE SIX-MONTHS FREE OF ALCOHOL. SAUNDERS STILL WANTED TO TALK AND I SAT DOWN WITH HER AND STARTED BY ASKING HOW SHE’S HOLDING UP.>>I’M EXHAUSTED. I’VE BEEN UNCONSCIOUS FOR A WHILE. NOW I’M NOT SLEEPING PROPERLY. MY BODY IS PHYSICALLY WILL BE S.>>WE CANNOT DELAY IMPLEMENTING A PROGRAMME TO DECREASE TAX RATES AND REDUCING THE GROWTH IN GOVERNMENT SPENDING TO REDUCE UNEMPLOYMENT AND INFLATION.>>Rosemary: REPUBLICANS CREDIT REAGANOMICS FOR SPARKING YEARS OF GROWTH. INCOME AND WEALTH GROW UPSTREAM MAKING THE GAP BETWEEN THE RICH AND THE POOR EVEN GREATER.>>Ian: WHEN WE COME BACK, A CBC NEWS INVESTIGATION REFR EELS THAT PESTICIDES ARE BEING SPRAYED ON CLOTHING, AND EVEN TOYS.>>Rosemary: AND A LOOK AT ENTREPENEURS MAKING IT THEIR MISSION. TO TASTE BAD.LTHY DOES NOT HAV IT TASTES GOOD.>>Rosemary: HEY, EVERYBODY ON FACEBOOK. WE HAVE JUST UNDER 4 MINUTES TO TAKE YOUR QUESTIONS. I HAD ONE UP AND I LOST IT. SO HERE WE GO. THIS IS A QUESTION — IT’S A PRETTY GOOD QUESTION FROM SHERRY BIRCH. WHY IS ADRIENNE IN TORONTO?>>I HAD TO SHOOT SOME “AT ISSUES” TODAY.>>AND IAN IS LIVING BETWEEN TWO WORLDS, TORONTO AND VANCOUVER. AND SO HE’S — WHILE ANDREW IS OFF, IAN IS FILLING IN FOR HIM, BUT ABLE TO BE AT HOME, WHICH IS NICE. LISA WANTS TO KNOW FOR YOU, ADRIENNE, YOUR FAVOURITE FOREIGN PLACE OR STORY.>>Adrienne: MY MUM SAID I’M BEST COVERED IN A THIN LAYER OF DUST. I LOVED LIVING IN JERUSALEM. IT WAS A REALLY HARD TIME AND YET THE EXPERIENCE OF ALL YOUR SENSES BEING SO ALERT AND MEETING SO MANY PEOPLE WAS GREAT.>>Rosemary: AND YOU WERE BACK THERE TWO WEEKS AGO?>>Adrienne: YEAH. IT GETS UNDER YOUR SKIN.>>Rosemary: I’VE NEVER BEEN THERE.>>Adrienne: IT GETS UNDER YOUR SKIN. LET’S KEEP GOING. BILL, “DO YOU TAKE YOUR JOB HOME WITH YOU?” OH, YEAH.>>Rosemary: SURE DO, BILL. [LAUGHTER]>>Adrienne: IF YOU DON’T LOVE THIS — >>Rosemary: YOU GOT A PROBLEM.>>Adrienne: IF YOU ARE IN A SITUATION WHERE YOU SEE IT AS A JOB OR THAT YOU PUT YOUR PHONE DOWN AND THE CLOCK TURNS OFF AND THEN YOU CAN LIVE ONCE YOU’RE AT HOME AND COMING TO WORK DOESN’T REPRESENT THAT, I’M NOT SURE IT WOULD BE — >>Rosemary: YOU CAN DO THE JOB THAT WAY. THERE ARE PLACES IN JOURNALISM WHERE YOU CAN DO THE JOB THAT WAY. THESE ARE NOT THOSE JOBS. AND I KNOW YOU SLEEP WITH THE PHONE BESIDE YOU. SO DO I. AND THAT’S OK. IT’S NOT SOMETHING THAT STRESSES ME OUT OR BOTHERS ME.>>Adrienne: NO. I LOVE IT. IT’S A REALLY GOOD JOB, TOO, BECAUSE OF THE TEAMWORK ELEMENT. EVERYBODY WHO IS BACK HERE IN THE STUDIO AND EVERYBODY WHO — THE SHOOTERS WE WORK WITH AND EDITORS, IT’S A LOVELY GANG.>>Rosemary: CAN I DO THIS ONE? MARCI RODGERS WANTS TO KNOW WHAT IS YOUR FAVOURITE PASTIME. I LIKE TO GET TO KNOW YOU ON FACEBOOK LIVE.>>Adrienne: I — YOU KNOW WHAT, I’M SO LAZY AT HOME. IT’S FRIENDS AND FAMILY. WHEN I WAS LITTLE, WE USED TO RENT A COTTAGE AND WE COULD GO AND BE ALLOWED TO CUT DOWN A TREE AND SO I CAN STILL KIND OF SMELL THAT. I CAN SMELL THAT. SO I ALWAYS TRY SOMEHOW TO PUT SOMETHING IN THE HOUSE THAT STILL SMELLS LIKE THAT.>>Rosemary: OK. HERE WE GO. NOT DOING THE NHL THING. SORRY. I DON’T KNOW ENOUGH ABOUT IT. NOW MY COMPUTER IS NOT FUNCTIONING. OH, HERE WHAT TIME DO YOU START PREPARING FOR THE PROGRAMME?>>Rosemary: I DON’T KNOW. AS SOON AS YOU WAKE UP AND BEFORE YOU GO TO BED, BEFORE THE DAY STARTS THE NEXT DAY.>>Adrienne: RIGHT. THE NEWS HAPPENS WHEN YOU FEEL LIKE IT.>>Rosemary: OUR FIRST MEETING IS AT 9:30. I’M USUALLY DRIVING TO WORK. OUR NEXT IS AT 12:15. OUR LINEUP MEETING IS 5:00.>>Adrienne: MOST NIGHTS OUT AT 11:30, MIDNIGHT.>>Rosemary: I HAVE A SLEEPING BAG.>>Adrienne: WE WILL GO BACK TO THE TV THING. AND DO THIS AT TIME.>>IN TERMS OF PEOPLE RAISING CONCERNS ABOUT PESTICIDE RESIDUES ON PRODUCTS, I DON’T THINK PEOPLE ARE EVEN AWARE IT’S A PROBLEM.>>Ian: WHEN YOU THINK OF PESTICIDES IN YOUR HOME, YOU MIGHT WORRY ABOUT FRUITS OR VEGETABLES OR YOUR LAWN OR GARDEN, BUT A CBC NEWS INVESTIGATION HAS FOUND THAT HEALTH CANADA APPEARS TO BE MISSING THE MARK IN DETECTING PESTICIDES IN OTHER ITEMS LIKE CLOTHING AND FURNITURE. AS HANNAH THIBODEAU REPORTS, THERE’S QUESTIONS ABOUT IF OTHER ITEMS ARE COATED WITH TOXIC CHEMICALS.>>I CAN SHOW YOU ONE OF OUR MOST POPULAR SELLING PIECES >>Reporter: BEFORE ANYTHING IS SOLD HERE, IT WILL GO THROUGH MONTHS OF RIGOROUS RESEARCH AND TESTING.>>NOT EXPOSED TO ANY PESTICIDES AND IT’S MADE IN CANADA.>>Reporter: ITEMS MUST BE CERTIFIED GREEN AND ORGANIC.>>CONSUMERS TODAY KNOW WHAT THEY WANT AND WHAT THEY DON’T WANT.>>Reporter: THIS STORE TRIES TO ENSURE THAT ALL OF THE PRODUCTS ON THEIR SHELVES ARE HEALTHY AND SAFE, FREE OF TOXIC CHEMICALS AND PESTICIDES, BUT NOT ALL PRODUCTS COMING INTO CANADA MEET THAT SAME, RIGOROUS STANDARD. A HEALTH CANADA DOCUMENT SHOWS THAT CANADA LACKS SAFETY CHECKS FOR PESTICIDES ON CONSUMER GOODS, EVERYTHING FROM SOFAS, TO FOOTWEAR, AND CHILDREN’S TOYS.>>UNWELCOME AND UNKNOWN EXPOSURE TO, YES, ANOTHER PESTICIDE.>>Reporter: HEALTH CANADA SAYS IT’S AWARE OF AT LEAST FOUR SAFETY REPORTS, WHERE CONSUMER PRODUCTS WERE TREATED WITH PESTICIDES, INCLUDING A TOXIC TESTIMONY CAL — CHEMICAL THAT DAMAGES SKIN.>>WE DO A LOT OF TESTING ON FOOD AND IN FIELD TRIALS AND RESIDUES ON CROPS AND VARIOUS FOOD PRODUCTS. WE DON’T DO ANYWHERE NEAR THAT TESTING FOR PESTICIDE RESIDUES ON PRODUCTS.>>Reporter: THIS CLOTHING HAS BEEN CHECKED, NO PESTICIDES. NOW HEALTH CANADA SAID THEY WILL FOCUS ON PESTICIDES ON TEXTILES, BUT ONLY BY TALKING TO THE INDUSTRY ABOUT CANADA’S REGULATIONS. MANY ENVIRONMENTALISTS SAY THE GOVERNMENT NEEDS TO INCREASE TESTING. HANNAH THIBODEAU, CBC NEWS, OTTAWA.>>Ian: AS HANNAH MENTIONED, PESTICIDES CAN TRIGGER SERIOUS ALLERGIC REACTIONS IN SOME PEOPLE. ONE OF THE CULPRITS, TOXIC CHEMICAL CALLED DIMETHYL FUMARATE, DMF, OFTEN SPRAYED ON CLOTHING AND FURNITURE SO THEY DON’T GET MOLDY. 10 YEARS AGO, IT WAS FOUND ON FURNITURE, LEAVING 10,000 PEOPLE WITH CHEMICAL BURNS. THE EUROPEAN UNION BANNED ALL IMPORTED PRODUCTS CAN — CONTAINING DMF. THERE ARE NO LABELING REQUIREMENTS TO LET YOU KNOW THAT PRODUCTS HAVE BEEN TREATED WITH PESTICIDES.>>Rosemary: SOMETIMES UNWANTED ELEMENTS ARE IN YOUR FOOD. IT CAN BE HARD TO FIND THINGS NOT STUFFED WITH PRESERVATIVES OR SUGAR. A NEW CONSUMER FOOD TREND MAY BE CHANGING THAT.>>Reporter: INTRODUCING THE FREE FROM MOVEMENT. THE OFFICIAL START OF FOOD STARTER, HELPING TO START UP COMPANIES SPECIALIZING IN FOODS. MOST OF THE ENTREPENEURS HERE ARE NOT BOASTING ABOUT WHAT IS IN THEIR PRODUCTS, BUT PROMOTING WHAT IS NOT IN THEM.>>I’M MAKING ORGANIC HERBAL ICED TEAS, THEY ARE SOY-FREE, GLUTEN-FREE, DAIRY-FREE, CHOLESTEROL-FREE.>>WE DON’T ADD SUGAR TO IT. WE BELIEVE THAT FRUIT IS SWEET ENOUGH.>>Reporter: THEY’RE PART OF A MOVEMENT KNOWN AS FREE FROM.>>FREE FROM IS AN INTERESTING TREND IN THAT IT WAS REALLY POPULAR IN THE U.K. FIVE, SIX, SEVEN YEARS AGO AND HERE IN CANADA, IT TOOK A BIT OF TIME TO BUBBLE UP.>>Reporter: DANA MCCAULEY SAID THAT THE FOOD INDUSTRY HERE IS EMBRACING CONSUMERS’ DEMANDS.>>HOW MANY PEOPLE DO YOU KNOW THAT DON’T EAT CARBS, DAIRY, THIS AND THAT, IT’S A DIET TREND TO HAVE AN EXCLUSION OF A FOOD GROUP OR TYPE OF FOOD AND IT RESONATES WITH WHAT CONSUMERS ARE DOING IN THEIR DAILY LIFE.>>Reporter: FREE FROM IS BEING CALLED THE BIGGEST FOOD TREND IN 2017. ONE MARKET RESEARCH FIRM FORECASTS IT WILL BE WORTH $29 BILLION GLOBALLY BY 2023. ENTREPENEURS SEE OPPORTUNITY. THEY MAKE KETCHUP, FREE FROM PROCESSED SUGAR. A TABLESPOON OF KETCHUP HAS THE SAME SUGAR AS 3 GUMMY BEARS. THAT’S ASTOUNDING.>>Reporter: SHE USES DATES AS A SWEETENER. NOW A NATIONAL CHAIN, SOBEY’S, HAS PLACED A BIG ORDER.>>WE’RE GOING TO WORK WITH YOU AND BE A GREAT PARTNER.>>Reporter: GUPTA IS MEETING WITH THE NATIONAL FOOD MANAGER AND V.P. OF INNOVATION.>>AMAZING.>>Reporter: WHAT PEOPLE CONSIDER HEALTHY CHANGES FROM YEAR TO YEAR. AND GROCERY CHAINS ARE TRYING TO KEEP UP.>>ARTIFICIAL COLOURS THAT HAVE BEEN REMOVED FROM A LOT OF FOOD RECENTLY. SODIUM IS BECOMING A CONCERN. SUGAR IS BECOMING A CONCERN. A LOT OF THINGS THAT WERE ADDED TO FOOD TO PRESERVE AND ELONGATE FRESHNESS, YOU SEE BEING REMOVED BECAUSE PEOPLE’S BODIES ARE REACTING TO HOW THINGS HAVE BEEN PROCESSED.>>Reporter: PROCESSED, PACKAGED, EVEN PREMADE FOOD. 75% OF MEALS MADE AT HOME ARE PREPARED IN 15 MINUTES OR LESS. A GROWING NUMBER TIME-CRUNCHED CANADIANS ARE LOOKING FOR QUICK FOOD FREE FROM ADDITIVES AND UNWANTED INGREDIENTS.>>WE WERE THOSE PEOPLE THAT WERE EATING A LOT OF PACKAGED FOOD AND WE MADE A FAIRLY SIGNIFICANT SHIFT IN OUR APPROACH TO HOW WE ATE OVER A SHORT PERIOD OF TIME.>>Reporter: ERIN MAGILTON AND HER HUSBAND DECIDED TO CHANGE THEIR DIET THREE MONTHS AGO. THEY AVOID SUGAR, WHEAT AND DAIRY, TO FEEL BETTER AND BE HEALTHIER.>>I DON’T HAVE AN ALLERGY OR SENSITIVITY. IT’S ABOUT MAKING CHOICES TO SUPPORT WHAT I’M TRYING TO ACHIEVE FROM A HEALTH AND WELLNESS PERSPECTIVE.>>Reporter: IT’S PEOPLE LIKE MAGILTON THAT IS PUSHING THESE CREATORS. THE PITCH IS, LESS IS MORE.>>Rosemary: HOW MUCH PREPACKAGED, PROCESSED FOOD ARE WE EATING? 50% OF OUR DIET IS MADE UP OF ULTRA PROCESSED FOODS AND REFINED CARBOHYDRATES. IT’S LINKED TO OBESITY, HEART DISEASE AND DIABETES. TOO MUCH SALT IS ALSO A PROBLEM WITH LINKS TO HIGH BLOOD PRESSURE. CANADA ASKED THE FOOD INDUSTRY TO BRING THE SODIUM CONTENT DOWN BY 25%. THAT HASN’T HAPPENED YET. AN UPDATED VERSION OF CANADA’S FOOD GUIDE IS EXPECTED IN THE NEW YEAR. I GET THE FREE FROM, BUT SOMETIMES I LIKE A LITTLE WITH AS WELL.>>Ian: I’VE BEEN PRETTY GOOD AT NOT HAVING POTATOES, BREAD AND RICE FOR THE LAST FEW YEARS, BUT DESSERTS, ESPECIALLY THIS TIME OF YEAR, I CAN’T STATE AWAY.>>Adrienne: I’VE SEEN THAT. [LAUGHTER] HOW DOES A STREET NAME TURN FRIEND AGAINST FRIEND AND NEIGHBOUR AGAINST NEIGHBOUR? FIND OUT RIGHT AFTER THE BREAK.>>JUST BECAUSE WE BOUGHT A HOUSE HERE DOESN’T MEAN WE BOUGHT INTO ACCEPTING THAT NAME AND THE HISTORY WITH IT. IT’S A BAD NAME.>>Adrienne: GO DEEPER ON THE STORIES OF THE DAY EARLIER IN THE DAY. SUBSCRIBE TO OUR NEWSLETTER AT cbc.ca/thenational. “THE NATIONAL TODAY” TAKES YOU ♪ ♪ Diana Swain: There are more
slot machines than ATMs in this country. [machine blares] And government run gambling
is scooping up tons of Canadians’ cash:
$13 billion a year. [machine bells chime] To give you an idea,
Alberta alone earned more from gambling
last year than oil and gas. So who’s gambling big? From 15 per cent to 50
per cent of gambling revenue comes from that
one per cent to four per cent
of problem gamblers. Swain: Addicted gamblers can
register in a program called Self Exclusion, a common
program at casinos designed to prevent
people from getting inside and feeding
their addiction. But are casinos
really willing to bar the hand that feeds them? Mark Kelley and his team at The Fifth Estate
went to find out. Their investigation
included undercover work
at several casinos. Okay Mark, so how does Self
Exclusion work when it works? When it works, yeah.
It’s a voluntary program. So if I feel that I have
a gambling problem, I go to the casino and I say I want to be put on
a list to ban myself from going into that casino. They’ll take my picture,
they’ll take my information, they’ll feed it into
their computer system. It’s supposed to work, in other provinces sometimes
it’s something as rudimentary as having
a binder at the door and security is supposed to say,
“Excuse me, Mr. Kelley” — You look like this guy? You’re that guy and you’re
not allowed in here. Clearly it’s a porous system. Here in Ontario that actually
got facial recognition, so these cameras should identify
me when I show up at a casino, security should come over and
tap me on the shoulder and say, “Excuse me sir, you have
said that you want to be voluntarily banned
from the property, could you please
leave the property”. That’s how it’s
supposed to work. So how did you test
whether it is working? Well that’s what
we wanted to know. We wanted to know just how badly do they want to keep
problem gamblers out? The people who would volunteer to be on the
Self Exclusion list. So we had one of our producers
put himself on that list. He went to the OLG, Ontario
Lottery and Gaming Corporation, they took his information,
they took his picture, they put him into the database. And then we waited a week
and then we sent him out to see what would
happen if he actually showed up at these
casinos to play. He went to one, he went
to two, he went to three, he went to four different
OLG properties in one day, sat down and played
the slot machines. Nobody at any point
came over to him to say, “Excuse me sir,
you’re on this list, you shouldn’t be here to play”. They really rely on the
money that’s coming in — So they have an inherent
conflict, right? They want to prevent problem
gamblers from feeding their addiction, on the other hand, if
they don’t feed their addiction, the money doesn’t come in. Let’s put this
into perspective. Here in Ontario,
the OLG spends $50 million a year to deal
with problem gamblers. They spend $333 million a year promoting and advertising
their casinos. This is an important stream of
revenue that’s coming in there. And yes, they do
have these programs, yes they do have
these policies, but they appear
to be pretty porous and when we
spoke to gamblers, they considered these programs
are really pretty much a joke. What they want
more than anything is their money in these casinos. So what do
the casinos say when you say look how easy it
was for us to walk right in? They say there is no system
out there that’s foolproof. They say it’s really
up to the person, they don’t want to be
policing these casinos, that would create
a bad environment. People are asking
them to police it. Exactly, and
they’re saying they need to be protected
from their selves. So there’s a solution, a simple
idea and think about it. ♪ ♪>>Announcer: It’s the grand finale.>>Oh my gosh.>>All good things come to an end.>>Spectacular.>>That’s delicious.>>Very well done.>>You nailed it.>>Announcer: The Great Canadian Baking Show, Wednesday at 8:00 on CBC. Presented with Robin Hood.>>Adrienne: A GREAT FIGHT IN THE U.S. THIS SUMMER, CONFEDERATE MONUMENTS BECAME FLASHPOINTS FOR PROTEST. SINCE THEN, SOME HAVE BEEN TORN DOWN. SOME COVERED UP.>>Prime Minister Justin Trudeau: WE WILL REMOVE THIS NAME.>>Adrienne: JUSTIN TRUDEAU RENAMED THE OFFICE BUILDING HIS OFFICE IS IN. SOME IT’S HISTORY AND OTHERS ATROCITY. THE POWER OF A MONUMENT, A SYMBOL, A NAME, CAN BE SURPRISING. TAKE A SINGLE STREET IN A TOWN JUST WEST OF TORONTO, WITH A NAME THAT SEEMS DESTINED TO DIVIDE, SWASTIKA TRAIL. YOU DO INDEED HAVE TO TAKE THE TRAVELLED ROAD TO GET THERE, PAST THE CHRISTMAS ENTHUSIASM, TO A TINY STREET WITH A BIG PROBLEM. NEIGHBOURS, ONCE FRIENDS, THAT CANNOT STAND EACH OTHER. LISTEN TO HOW THEY TALK ABOUT EACH OTHER.>>WE MAY BE TRYING TO MAKE EYE CONTACT AND THEY’RE LOOKING THE OTHER WAY.>>WE’RE DONE WITH THEM. WE’RE ABSOLUTELY DONE.>>Adrienne: THEIR ISSUE IS AN OLD ONE. THE PRIVATE STREET’S OLD NAME — SWASTIKA TRAIL. IT’S BEEN CALLED THAT FOR OVER A CENTURY BEFORE THE NAZIS CO-OPTED THE NAME AND SYMBOL. ONCE, THERE WAS A FAMED SWASTIKA RESORT. IT USED TO BE A PLACE WHERE PEOPLE GOT ALONG, SHARED BOAT RIDES AND BARBECUES. HELPED EACH OTHER OUT AND DIDN’T THINK ABOUT THE IMPACT OF THAT WORD. SOME CONTENT ENOUGH TO CARVE IT IN STONE.>>I NEED SOME PEOPLE TO GET SOUP.>>Adrienne: THOSE DAYS ARE GONE. A SMALL GROUP OF NEIGHBOURS ON THE “GET RID OF THE NAME” SIDE HAVE BEEN TALKING ABOUT IT FOR YEARS, BUT ONLY NOW WAGING A CAMPAIGN BEFORE HEADING TO TOWN COUNCIL TO BATTLE IT OUT TOMORROW.>>WE STARTED EARLY THIS MORNING.>>Adrienne: THEY HAVE HELP FROM B’NAI B’RITH.>>IT’S A NAME LINKED TO ANTI-SEMITISM AND WE DON’T WANT TO BE TIED OR LINKED TO THOSE THINGS IN ANY WAY, SHAPE OR FORM.>>Adrienne: BUT THEY ARE. THE NAMES ON THEIR DRIVER’S LICENSES, MAIL AND THEIR DEEDS. EACH ONE MADE A CONSCIOUS DECISION TO MOVE ON TO A STREET CALLED SWASTIKA LONG AGO. WHEN DID IT OCCUR TO YOU WHEN YOU THOUGHT THE NAME SHOULD CHANGE?>>WHEN WE MOVED IN.>>WE THOUGHT WE WOULD CHANGE IT. THAT’S WHAT WE’RE TRYING TO DO.>>THERE ARE SOME VERY ASSERTIVE PEOPLE ON THIS STREET THAT SHOOT YOU DOWN REALLY QUICKLY AND YOU BACK OFF. AND THIS TIME, WE HAVE MORE SUPPORT WITH SOME OF THE NEIGHBOURS.>>Adrienne: THE STREET TOOK A VOTE AND THIS GROUP DIDN’T WIN. IT WAS 25-20 TO KEEP CALLING IT SWASTIKA TRAIL. HANDS UP IF YOU FEEL LIKE YOU HAVE LOST FRIENDS OR RELATIONSHIPS OVER THIS BATTLE. ALL OF YOU. AND ARE THESE GOOD FRIENDSHIPS YOU’VE LOST?>>YOU THINK YOU KNOW PEOPLE, YOU THINK PEOPLE ARE YOUR FRIENDS, AND WHEN THERE’S A DIFFERENCE OF OPINION, ALL OF A SUDDEN, PEOPLE ARE NOT SPEAKING TO YOU ANYMORE.>>Reporter: YOU CAN DRIVE DOWN THERE AND YOU WAVE TO PEOPLE AND PEOPLE WAVE BACK AND SAY HELLO AND YOU WALK DOWN AND HAVE A CONVERSATION. AND NOW IT’S A LINE IN THE SAND.>>Adrienne: BOOK CLUBS BROKEN UP, DINNERS CANCELLED, AND PEOPLE THAT USED TO LISTEN TO EACH OTHER CAN’T OR WON’T.>>IT’S A NAME THAT’S UNSALVAGEABLE.>>Adrienne: SO THEY’RE NOT LETTING GO. AT THE OTHER END OF THE STREET AND SPECTRUM, ANOTHER MEETING.>>IT’S A CLOSED-MINDED APPROACH.>>Adrienne: AND A DIFFERENT POINT OF VIEW.>>WITH THIS GOING ON, I NEVER FELT SO LOW IN ALL MY LIFE. I JUST CAN’T UNDERSTAND HOW WE CAN LIVE HERE AMONGST FRIENDS AND THEN THE FRIENDSHIP’S GONE.>>IT’S 100 YEARS OLD. IT’S OUR TOWNSHIP HISTORY. I’M TIRED OF THIS WORLD THAT WE’RE LIVING IN RIGHT NOW AND EVERYONE, OH, LET’S SMASH THE STATUES, CHANGE THE SCHOOL NAMES. LET’S BURN HISTORY BOOKS.>>Adrienne: THE ORIGINAL OWNERS CHOSE IT IN THE 1900s FOR ITS MEANING OF PEACE AND GOOD FORTUNE AND THAT’S HOW THIS GROUP CHOOSES TO SEE IT NOW, PERIOD. THERE’S A COST TO THAT.>>I LOST MY BEST FRIEND. WE WALKED TOGETHER NEARLY EVERY NIGHT. AND I HAVEN’T SEEN HER SINCE. HAVEN’T SPOKEN TO HER SINCE. IT’S SAD. IT HURTS ME, THAT THEY COULD ACTUALLY GO TO THIS MUCH TROUBLE FOR A STREET NAME.>>Adrienne: HOPEFULLY THESE FRIENDSHIPS CAN BE RESTORED BUT HOW DO YOU DO IT AND IS PROTECTING THE NAME WORTH IT?>>I DON’T KNOW HOW TO SALVAGE IT AFTER THE FACT. IF THEY BOW OUT, I WILL BE HAPPY AS CAN BE. AND LET TIME HEAL ITSELF, IF IT DOES. IF YOU DON’T LIKE THE NAME, YOU GO. I’M STAYING. YOU’VE MADE IT BAD FOR ME FOR THE TIME BEING, BUT I’M NOT GOING ANYWHERE, BUT I SURE AS HELL WISH SOME OF THEM WOULD.>>Adrienne: SO THE LINE IN THE SNOW HAS BEEN DRAWN, GIVING UP IN THE NAME OF PEACE OVER A NAME THEY INSIST WAS FIRST ABOUT PEACE, APPARENTLY NOT AN OPTION FOR ANYONE ON SWASTIKA TRAIL. A PRETTY LITTLE STREET IN AN UGLY MESS. SO THE RESIDENTS OF SWASTIKA TRAIL MAY FIND OUT THE FATE OF THE NAME WHEN IT GOES BEFORE CITY COUNCIL TOMORROW, BUT THE NAME IS MORE WIDESPREAD THAN YOU MIGHT THINK. IT’S PART OF A CANADA-WIDE GEOGRAPHY. THIS TOWN IN ONTARIO BEARS THE NAME. AND THERE ARE N-WORDS ON NATURAL FEATURES ACROSS CANADA, MANY, IF NOT ALL OF THEM, HAVE SINCE BEEN QUIETLY CHANGED.>>Ian: A CHANGE OF TOPIC ON A BIG ANNOUNCEMENT TO SHARE WITH YOU ABOUT ONE OF THE MOST POPULAR PROGRAMMES IN THE HISTORY THIS NETWORK. WE CAN TELL YOU “HOCKEY NIGHT IN CANADA” WILL STAY HERE ON CBC FOR AT LEAST THE NEXT SEVEN YEARS. CBC AND ROGERS MEDIA STRIKING A DEAL TO EXTEND THE PARTNERSHIP AGREEMENT TO PAST THE ORIGINAL END DATE. THAT MEANS THAT SATURDAY NIGHTS ARE ALL ABOUT HOCKEY UNTIL 2026. EFFECTIVE IMMEDIATELY, YOU WILL BE ABLE TO WATCH ON YOUR MOBILE DEVICES THROUGH CBC SPORTS AND CBC TV APPS AND ON-LINE AT CBCSPORTS.CA. THE NHL AND MAPLE LEAFS CELEBRATING A MAJOR MILESTONE TODAY. IT WAS ON THIS DAY IN 1917, THEY PLAYED THEIR FIRST-EVER GAME AND THEY LOST TO MONTREAL. CHEAP SHOT FROM A HABS’ FAN. I KNOW IT WILL BE DIFFERENT. JUST LOOK AT TODAY’S GAME.>>HE HAS ONE GOAL IN THIS GAME. AND LOOKING FOR ANOTHER.>>Ian: THERE YOU GO, LEAF NATION, YOUR TEAM HAMMERING THE CAROLINA HURRICANES. THEY WENT ON TO WIN 8-1, BY THE WAY, MAKING IT A GREAT DAY FOR ALL THOSE WHO CELEBRATED TORONTO’S BIG MILESTONE. EXCITED FANS ACROSS THE CITY INCLUDING TORONTO’S MAYOR, JOHN TORY. BEFORE WE HEAD TO THE BREAK, WE’LL LEAVE YOU WITH HAPPY MATTERS THE LAST TIME — WELL, IT WASN’T THE LAST TIME THAT TORONTO WON THE STANLEY CUP, BUT BACK TO 1984. ♪ ♪ So what about the
dos and don’ts of tipping? Have you ever found yourself
sheepishly putting pennies underneath the bill,
half wondering if it’s as tacky as it feels? Or what about the waitress who
launches in to a diatribe on the politics of veal? Now that you’ve
lost your appetite, does she still deserve a tip? Well Calgary restaurant critic
John Gilchrist says no. He’s got a few more tips on
tipping to serve up as well. When I look at tipping, I’m looking at the service
right from the get go. When I make a reservation
over the phone, do they respond adequately? [phone rings] Good morning,
Tiatro Sloan speaking. You look for the service how
you’re met at the door, where you’re seated. ♪ ♪ How does the evening flow? Are you getting your
water glass re-filled? ♪ ♪ The bread in the basket,
is it fresh, is it warm? ♪ ♪ Reporter: Well John,
what about those pennies? John: No, that is just gauche,
I think. Reporter: Let’s tackle something
more general then. Are there any guidelines
for tipping in the 90s? If you’re offered adequate
service in a restaurant, people say somewhere
10, 15, 20 per cent over and above the bill
would be nice. What we’re looking at
there is the price before the taxes added. People have a lot of
confusion about that. Do I tip on the GST?
Well, no. You don’t. Reporter: And here’s a trick.
Double the GST on a restaurant bill and
it’s about 14 per cent. Not bad as far as tipping
goes, but even better, it’s an easy way
around the arithmetic. Okay, let’s cut
to the chase here. Who are the best tippers? John: People on business
trips, number one. People who’ve worked in the
industry, number two. And generally younger
people who are starting to make a few bucks. Reporter: And the worst? People — shall we say over 50,
and I hate to say it, a lot of women come in
for a bad rap on this, don’t tend to tip terribly well. Reporter: But others say
tipping is more about psychology than gender. I find if you give them
too much service, like if you start chatting them
up and stuff like that, the tip is less. If you give them really
cold service, if you just give them the facts, you know, about the food, you know, that kind of thing,
the tip’s much better. Reporter: And then there
are those friends who don’t tip, period. My best advice on them is
don’t go out with them. Let them eat by themselves. Or else invite them
over to your house. But yes, there are
some people you just don’t want to go out
to restaurants with. Reporter: And how does it feel
when a customer stiffs you? Yeah, I had a huge wedding
party one night. It was back when I was working
in a bar, like a night club, but I had a wedding — ♪ ♪>>Welcome, hope you’re enjoying the cinnamon buns and vodka.>>It’s probably nothing, but I think I’ve killed a man.>>Can you imagine this in prison?>>I used to text Zac Efron with just like a question mark whenever I wanted to booty call him. The poor thing would be buzzing my apartment before I even pressed send.>>The entire internet thinks your mother is dead?>>What is the source of this false hope? And what photo are they using? ♪ [ ballroom jazz ] [laughing] I am done.>>This is my story.>>Announcer: Thank you, Canada, for sharing your stories. Now you can read them all in the Canada 2017 Yearbook. Available in stores and online now.